Error loading gateway?

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FileIce Programmer & Developer
FileIce Programmer & Developer
Posts: 2285
Joined: June 4th, 2011, 10:57 am
Location: AUS
PostPosted: November 21st, 2011, 4:38 am
If your website keeps getting redirected to a gateway error page when you try to use widgets, it's because the widget JavaScript URL is incorrect. The URL is limited to a single domain (, and there cannot be a www in front, or any other modifications to the domain. Make sure you copy and paste the given script location as it is, without editing it.

If your widget loads fine, but has an error INSIDE the widget, then please check you are getting your widget IDs correct when you start the gateway. Obviously, you are limited to loading widgets that actually belong to you, and any attempts to get around this with otherwise result in an error.
Please do not PM me, create a support ticket instead for fastest support.

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